Return & Refund Policy

Return & Refund Policy

Your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

  • You may return items within 14 days of receiving your order.
  • Items must be unused, undamaged, and in their original packaging.
  • To initiate a return, please contact us at alaarashed516@gmail.com with your order number and reason for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-10 business days to your original payment method.

Non-Returnable Items

  • Custom or personalized orders
  • Items damaged due to misuse

For any questions, contact us at alaarashed516@gmail.com.